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Jamshedpur and Pullman: The Paradox of Ideal Company Towns

BY AYSHA ABDULLA DECEMBER 7,2024  
DESIGNED BY NIDHI BHALEKAR
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A utopian settlement aims at remedying perceived imperfections in society with specific changes. The physical and philosophical layout is deliberately chosen to demonstarate an ideal form of social organisation that may be emulated elsewhere.

I
 

   n  the 19th century, George Mortimer Pullman’s vision to perfect the American capitalist system led to the creation of the Pullman town in Chicago. He purchased 4000 acres of land in South Chicago, along the Illinois Central Railroad. 500 acres were used to construct houses and town amenities, while the rest of the land acted as a belt separating Pullman from Chicago.

IMG_5370.jpeg

Source: Anonymous. (1901). The Fire Insurance Map of Pullman. [Map]. The Sanborn Map Company. https://www.pullman-museum.org/maps/

He created a town that was socially and economically heterogeneous, where the class differences between the management and the working class were reinforced through the infrastructure. Consequently, the concentration of public spaces like parks, Hotel Florence, the Arcade, the church, and the Market Square at the centre of the town, near the workplace, train car shops, and lumber yard, made it difficult for unskilled labourers, who typically lived on the outskirts, to access these facilities. Pullman’s public spaces, though inspired by similar company towns, allowed him to regulate the social environment in ways that he believed would elevate the working class by exposing them to middle-class standards.

​

His vision was eventually tested in the Gilded Age1 (1870–1900), a period marked by widespread labour unrest across the United States of America. George Pullman believed that the paternalism he implemented in his town, if administered wisely, would hush the labour unrest.

And although the considerable number of visitors to Pullman town

 attracted in its formative years suggested otherwise, Pullman’s model of an industrial town was never truly replicated elsewhere.

One of George M. Pullman’s goals was to prove that industrial towns could be beneficial investments for companies. And although the considerable number of visitors to Pullman town attracted in its formative years suggested otherwise, Pullman’s model of an industrial town wasnever truly replicated elsewhere. Pullman’s philosophy was that exposure to refined architecture and higher standards of living would elevate the decorum of the people living there. The implementation of this philosophy was ensured by appointing town monitors who inspected activities to prevent behaviour that did not align with George Pullman's rules and ideologies, such as congregating or being loud in public spaces.

Alongside the high rent in Pullman compared to any other place in Chicago, the rates of other basic services such as water and gas were also sky-high. These hiked prices were used as a tool by the Pullman company to achieve its commercial goals of making a profit from the company town and to provide its investors with minimum 6% return on investments (Baxter, 2012). Gas, which was generally sold for USD 1.25 per thousand cubic feet in Chicago, was sold for USD 2.25 in Pullman. The price in Pullman was 80% more than that in Chicago. While it was denied by the company at the time, it is estimated that the water that cost USD 0.04 per thousand gallons to the Pullman company, was retailed at USD 0.10 per thousand gallons in the town – 150% more than its cost (Lindsey, 1939).

IMG_5376.jpeg

Source: Anonymous. (n.d.). Untitled. [Photograph]. Historic Foundation of Pullman.

https://www.pullmanil.org/the-history-of-pullman/

The situation worsened in 1893 due to an unexpected slump in the manufacturing divisions profits, and large-scale retrenchment was imposed in both the manufacturing and operating divisions even when the operations division continued yielding large revenue. Furthermore, pay cuts were implemented with no reduction in the rent paid by the Pullman tenants. In the seven months before the strike, the company sustained a loss of USD 52,000, but the labourers were forced to bear a share of the loss amounting to USD 60,000. Some labourers faced a pay cut of 35%, while higher officials were barely affected by the retrenchment. A culmination of such factors increased the cost of living in Pullman (Lindsey, 1939).


The labourers demanded an investigation into shop abuse, a reduction in rent, and a restoration of wages to pre-depression levels. The unfulfillment of these demands resulted in the 1894 labourers strike, which was supported by the American Railway Union (ARU). The involvement of the ARU in the Pullman workers' strike was yet another failure for George Pullman because, for a capitalist like him, unionisation was far from ideal and had no place in the town he had envisioned. During the strike, there were multiple attempts at arbitration by the union, but these were continuously rejected by George M. Pullman. Eventually, members of the ARU refused to handle Pullman coaches, causing congestion on the railway lines.

Today, more than a century later, the Pullman town is remembered as a social experiment thatfailed on a grand scale. The paradoxical idea of a capitalist utopia, as described by Jane Eva Baxter, an archeologist, resulted in the eventual demise of the so-called ideal town.

Today, more than a century later, the Pullman town is remembered as a social experiment that failed on a grand scale. The paradoxical idea of a capitalist utopia, as described by Jane Eva Baxter, an archeologist, resulted in the eventual demise of the so-called ideal town.

 

Constructing an ideal company town with the contradicting ideals of social alleviation and making Pullman a profit-making machine for the investors of the project, George M. Pullman frankensteined a town that left all the stakeholders dissatisfied. The extent of social alleviation that George M. Pullman expected through this project is not known, that is if there was any. However, the constraints of the Pullman town threatened the very fabric of the working class that constituted people from various backgrounds, races and ethnicities. Running parallel to the condition of the working class were the monetary concerns of the investors that were eventually trampled over with the town’s demise as an entity separate from Chicago.

From Paternalism to Persistence

George M. Pullman’s company town is comparable to that of TISCO’s Jamshedpur. Although not deemed as utopian, it is also based on similar paternalistic principles of interfering with the liberty of the citizens for their own good. Both towns provided the basic utility services to their residents otherwise uncommon or reserved for the higher classes at the time; but both did so for different reasons. Jamsetji Tata had a vision of Jamshedpur as a town with wide streets shaded by trees, large areas reserved for football, hockey and parks, and religious unity with space for practicing all religions. The idea of Jamshedpur as an industrial town was shaped through Jamsetji Tata's experience as an industrialist, and the positive outcomes of implementation of welfare programmes in education and health at his cotton mills in Ahmedabad, Nagpur, and Kurla (Sinha, 2011).

 

IMG_5371_edited.jpg

Source: Krishna. A. (2022). United Club. [Photograph]. Paper Planes. https://www.joinpaperplanes.com/the-architecture-thats-shaped-jamshedpurs-circuit-house-area/

One stark contrast between the two towns is that Pullman ultimately succumbed to the labour unrest of 1894 whereas Jamshedpur, even after facing huge turmoils (1920-28 strikes, the 1942 strike and the 1958 strike), still stands today.

​

In Jamshedpur, the factory units were built along the railway line and the industry’s proximity to the Kalimati railway station helped in quick transportation to the Calcutta Port via the Bombay-Calcuttta Railway line. The city planning was influenced by the garden city ideal from various American company towns and was hierarchally divided between northern and southern towns. The northern towns consisted of bunglows for permanent employees and officers while the southern towns accommodated skilled workers residences. Employees positioned at higher levels of management and skilled craftsmen were given houses at subsidised rates and were ensured that their children would be enrolled in the Steel company backed schools. This resulted in an increase in bustees2 and urban slum settlements in and around Jamshedpur. People living inthese slums usually migrated from other regions in search of jobs or were present in these regions before the company town was established.

The inability to incorporate these bustees into their schemes or to control their proliferation has

 led to the removal of 86 bustees from the lease and their transfer to the government since 2002.

However, these bustees and slums did not have access to the company owned utility and community services in the town, as they were not originally a part of its planning. Further, the division of the company town ignored the need for accommodation of the unskilled employees. Between 1991-2001, the urban agglomeration witnessed a growth of more than 36%, with 25–30% of the population lacking access to basic utility services such as water and sewerage.The inability to incorporate these bustees into their schemes or to control their proliferation has led to the removal of 86 bustees from the lease and their transfer to the government since 2002. Alongside that, workers who lived in temporary settlements near the factories and mines were severely affected by the coal dust and smoke (Sinha, 2011).
 

​In the past century, multiple architects and town developers have suggested various methods and techniques to accommodate the ever growning population of Jamshedpur town. Initially built on 3,564 acres of land acquired by Tata Steel in 1907, it has been redeveloped to host a bigger population. Post World War I, Tata Steel attained another 18,215 acres to accommodate the increasing demand and the town, originally built to cater to only 10,000 people.

IMG_5375.jpeg

Source: Anonymous. (n.d.). Untitled. [Image]. The Avenue Mail.

https://avenuemail.in/the-founding-story-of-tata-steel-jamshedpur/

In the early and mid 20th century, multiple strikes were organised as labourers working for Tata Iron and Steel Company (TISCO) felt that higher executives received more benefits while they got the shorter end of the stick which led to unionisation of labourers. TISCO prided itself in being one of the first companies to introduce labour welfare measures including free medical aid, leave with pay, workers provident fund, and accident compensation. However, more often than not, the workers had to struggle for the concessions at various different occasions. Compensations and fair wages are necessary in the steel industry due to the hazardous nature of the job, and became increasingly more important with modernisation of the steel plants when the number of accidents in the plants increased from 600 in 1921 to 1700 in 1926. The difficulty in attaining these benefits was a major dissastisfactor for TISCO labourers.

​

Post World War I, when the TISCO management saw immense scope for expansion of production, the number of mills were increased from 6 to 12, and this expansion was called the “Great Extension”. During the expansion, the number of workers increased from around 11,000 in 1917-1918 to more than 30,000 in 1923-24. Post 1924, the working population drastically fell to 18,113; except for a few mills that underwent expansion, most mills showed a decrease in the number of workers required. Additionally, with the advent of mordernisation, more capital intensive techniques of production were adopted and intensified division of labour was practiced. The increased requirement of skilled workers went hand-in-hand with a reduced need for unskilled labour. Although the cost of living had almost doubled between 1920-28, the wages hardly increased. Most categories of workers got paid around INR 20 per month, whereas the average monthly pay of European employees was around INR 650. On the other end of the pay scale, the American General Managers including T. W. Tutwiller (1916-1923), C. A. Alexander (1924-1929), J. A. Keenan (1930-1937), and others were paid INR 7,500 every month (Bahl, 1982).

 

Such comparison of Indian and European workers wages is necessary, as with the involvement of nationalist leaders, TISCO had claimed that the company did not have enough funds to to increase the wages of the Indian workers. However, at the same time, the wages received by the foreign employees were much greater than a regular Indian worker. Up until 1938, important managerial positions were held by foreign employees and the 500 English workers were rewarded with various extra payments, which were not given to Indian workers, as it was deemed not beneficial for the company (Bahl, 1982).

 

Dissatisfaction and stagnation in wage rates led workers to initiate several strikes. Despite the lack of centralised leadership and the workforces diverse composition, they eventually united under the Jamshedpur Labour Association (JLA) when Congress member S. N. Haldar was approached to lead the movement. Between 1920 and 1928, even after multiple labour strikes and the involvement of various nationalist leaders, the goal of wage increases was unachieved, and workforce reductions continued due to company restructuring. The settlement between the company and the JLA led to minor adjustments in the workforce reorganisation scheme but it remained intact. By the end of the strikes, the labour unions split into two, with the JLA’s inclination towards management, and the newly formed Jamshedpur Labour Federation (JLF) garnered the support of 75% of the workers as most of them had no confidence in JLA. This was largely due to the non-strike approach that JLA advocated for, once it had formed ties with TISCO and the lack of freedom given to the workers in choosing their own leader.

The 1898 verdict had its origins in the proceedings that began in 1894 from thePullman strike that condemned Pullman's paternalism.The verdict declared the town to be in violation of corporate privelages and the Pullman charter.

The reason for Pullman’s failure and Jamshedpur’s continued existence lies in the contrast between their social and political environment. The failure of Pullman was due to its own extreme policies. George Pullman’s “wisely administered” paternalism was so stringent that it infringed upon any type of liberty a person could have. The support Pullman workers got from ARU was crucial in implementing the strike. George M. Pullman was the influence in Pullman town that resisted the forces working against the interests of the town and the company. With his death in 1897 the prominent defender of the experiment of Pullman town was gone. Later, in 1898, the company accepted the verdict of the State Supreme Court ordering the dissoloution of the town and by 1907 Pullman’s existence as a community seperate from Chicago was officially terminated. The 1898 verdict had its origins in the proceedings that began in 1894 from the Pullman strike that condemned Pullman’s paternalism. The verdict declared the town to be in violation of corporate privelages and the Pullman charter.

IMG_5377.jpeg

Source: Anonymous. (n.d.). Untitled. [Photograph]. Historic Foundation of Pullman.

https://www.pullmanil.org/clock-tower-and-administration-building/

TISCO, on the other hand, being one of the first Indian owned industries, garnered the support of various Indian leaders prior to independence. Due to this, during the 1920s strike, workers were often expected to give up their demands. In Jamshedpur, paternalism was never imposed as rigidly as it was in Pullman. The formation of unions was not an ideal situation for TISCO either, but the company agreed to recognise JLA as long as the union collaborated with the management. The idea of model company towns is paradoxical. The continued existence of Jamshedpur is a reflection of the satisfaction of the town’s inhabitants but it is also important to bring forth the fact that the town was originally only for the officials and skilled workers. Nevertheless the bustees were seen as hurdles in town planning and were never truly incorporated in the town's infrastructure. The steel company's failure in incorporating the bustees for almost a century led to 86 bustees being taken out of lease and were handed back to the state government in 2002. As said by Amrita Sinha and Jatinder Singh in their article, Jamshedpur has reproduced the duality of third world3 urbanism, and is a combination of stability versus flux and order versus disorder.

​

In India, privately owned and managed company towns fill the gaps between the existing urban infrastructure and the required infrastructure to accommodate the ever-increasing urban population. Throughout post colonial Indian history, various industrial towns have emerged due to both government (industrial towns were integral to the second five-year plan) and private efforts, but the efficiency of industrial towns remains questionable. Meanwhile, Jamshedpur has become an unprecedented standard for company towns nationwide. It has achieved high quality of life standards and the Jamshedpur model has inspired various other projects in Special Economic Zones (SEZs), Special Investment Regions (SIRs), and the industrial townships proposed along the Delhi-Mumbai Industrial Corridor (DMIC). In a nation where urbanisation often struggles to keep pace with its ambitions, Jamshedpur reminds us that when private initiative and visionary planning converge, even a company town can become the crown jewel of industrial progress.

Keywords â€‹

 

Pullman Town, Jamshedpur Legacy, Company Towns, Industrial History, Urban Planning, Social Experiment, Labour Movements, George Pullman, Jamsetji Tata, Indian Industry, TISCO, Urban Development, Economic Paradox, Labour Rights, Industrialization

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References​​

Bassett, J. (1997). The Pullman Strike of 1894. OAH Magazine of History, 11(2), 34–41.            https://doi.org/10.1093/maghis/11.2.34

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Baxter, J. E. (2012). The paradox of a capitalist utopia: Visionary ideals and lived experience in the Pullman community 1880–1900. International Journal of Historical Archaeology, 16(4), 651–665.

  https://doi.org/10.1007/s10761-012-0196-8

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Bahl, V. (1982). TISCO Workers’ Struggles: 1920-1928. Social Scientist, 10(8), 32–44.            https://doi.org/10.2307/3516851

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Kling, B. B. (1998). Paternalism in Indian Labor: The Tata Iron and Steel Company of Jamshedpur. International Labor and Working-Class History, 53, 69–87.        http://www.jstor.org/stable/27672457

 

​​Source: Krishna. A. (2022). United Club. [Image]. Paper Planes.

  https://www.joinpaperplanes.com/the-architecture-thats-shaped-jamshedpurs-circuit-house-  area/ 

 

Lindsey, A. (1939). Paternalism and the Pullman Strike. The American Historical Review, 44(2), 272–289.

  https://doi.org/10.2307/1839019

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Sinha, A., & Singh, J. (2011). Jamshedpur. Journal of Planning History, 10(4), 263-281.  

  https://doi.org/10.1177/1538513211420367

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SOOD, A., & RATH, S. (2016). THE PLANNED AND THE UNPLANNED: Company Towns in India. India International Centre Quarterly, 43(3/4), 91–103. 

  http://www.jstor.org/stable/26317317

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Tata steel. (n.d.). Tata Steel | Company History & Heritage. Tata Steel.    https://www.tatasteel.com/corporate/our-organisation/heritage/ 

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Winston, A. P. (1901). The Significance of the Pullman Strike. Journal of Political Economy, 9(4), 540–561.

  http://www.jstor.org/stable/1819352

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The views published in this journal are those of the individual author/s and do not necessarily reflect the position or policy of the team behind Beyond Margins, or the Department of Economics of Sophia College for Women (Autonomous), or Sophia College for Women (Autonomous) in general. The list of sources may not be exhaustive. If you’d like to have the complete list, email us at beyondmarginssophia@gmail.com

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